Privacy Policy

What we collect

• Account data — your email address, optional display name, and a hashed password (we cannot read your password).
• Usage records — a ledger of minutes granted and used, and request metadata (timestamps, durations) needed for metering and support.
• Content you process — subtitle text sent for translation and, if you choose cloud transcription, the compressed audio of your video. Audio is processed transiently and not retained after transcription.
• Corrections — edits you make to translations are stored to improve your own future translations in the same project session.

What stays on your computer

The Studio app keeps your projects, videos, and exports on your own machine. Only subtitle text and compressed audio for transcription are sent to our servers — the audio is processed transiently and never stored.

Processors we use

Translation and transcription run on established AI infrastructure providers acting as our processors; your content is not used by us to train public models. Payments are handled by Stripe — card details go directly to Stripe and never touch our servers. Our website uses Google Tag Manager for basic analytics.

Retention and deletion

Account and ledger data are kept while your account exists (and as required for tax and accounting). Session translation context expires automatically within hours. Email support@christiantranslator.com to request a copy of your data or deletion of your account.

Security

All traffic to our servers uses HTTPS. Passwords are stored hashed with bcrypt; API access is authenticated with short-lived signed tokens.

Contact

Christian Translator, Singapore · support@christiantranslator.com